TERMS AND CONDITIONS
1. General Conditions
1.1. The company Rent A Car Nino, Unipessoal Lda, with its headquarters at Rua Farol do Albarnaz, 8, 9970 – 062 Santa Cruz Flores, legal person n ° 517760703, which is also its registration number at the Conservatória do Registo Comercial de Flores, is responsible for the www.rentacarnino.com website (hereinafter “website”).
1.2. The user declares to accept and act in accordance with the Terms and Conditions of use described here, as well as with all future modifications, by using the service provided by Rent A Car Nino, Unipessoal Lda in this website.
1.3. In the terms and conditions mentioned here, whenever the terms “we” or “our” are used, we refer to Rent A Car Nino, Unipessoal Lda or www.rentacarnino.com. Whenever we use “you” or “yours”, we refer to anyone using www.rentacarnino.com.
1.4. When accessing and using this website you are subject to the following Terms and Conditions, as well as our Privacy Policy. By browsing the website, the user agrees to comply with these Terms and Conditions and Privacy Policy. If you do not agree with its content, the user is not allowed to access and use the website, and must terminate access and / or use immediately.
1.5. The customer should read carefully the Terms and Conditions each time accessing the site.
1.6. If you violate any of the terms included here, your right to access and use this website will be terminated immediately.
1.7. The contents of this website are protected by copyright and are the property of Rent A Car Nino, Unipessoal Lda. It is not allowed to use it in any way without our consent.
2. Budget
2.1. Any quote is valid for 30 days from the date of dispatch, and may be subject to review after that time.
2.2. In the event of an error in the submitted quote, Rent A Car Nino, Unipessoal Lda reserves the right, during its validity (30 days), to rectify it.
2.3. Any change at the customer’s request, service or expense that was not expressed in the initial budget, has an additional cost.
3. Copyrights and Ownership
3.1. All the contents of this website, which includes texts, design, illustrations, logos, video, audio, photographs and other elements, are protected by law, under the Copyright and Related Rights Code. It is not permitted to display, reproduce, distribute, modify, transmit or use the contents in any way, for any public or commercial purpose, without our prior and express written consent.
3.2. The contents of this website are protected by Direitos de Autor e Direitos Conexos (Copyright and Related Rights), Direitos de Propriedade Industrial (Industrial Property Rights), by the Lei da Criminalidade Informática (Computer Crime Law) and are the property of Rent A Car Nino, Unipessoal Lda.
3.3. The work/projects copyrights will only be the property of the client, when finalized, approved and paid in full.
3.4. We reserve the right not to provide the customer with the editable files, fonts or other tools and software necessary for the production of the work/projects.
3.5. Rent A Car Nino, Unipessoal Lda reserves the right to take legal action against the authors of any unauthorized copy, reproduction, dissemination or commercial exploitation of texts, design, illustrations, logos, video, audio, photographs and other elements, which ownership has not been transmitted to the customer.
3.6. The customer is responsible for ensuring that the materials provided by him for the execution of the work/projects do not infringe any third party’s Copyright or Industrial Property Rights and for any damages caused to Rent A Car Nino, Unipessoal Lda, due to their improper use.
4. Online Dispute Resolution
The European Union has created a website to support consumers to submit their complaints about any dispute in which they are involved. In this context, Rent A Car Nino, Unipessoal Lda provides all the information so that you can exercise your right of complaint with an official entity, third and impartial to the process, (“dispute resolution entity”) that will help you to resolve the dispute in question.
So, if you were unhappy with the purchase of a good or service on our website, or with the solution we presented to resolve a situation, you can access this official website https://ec.europa.eu/consumers/odr/main /index.cfm?event=main.home2.show&lng=PT and expose your dispute.
4.1. What is alternative dispute resolution?
Alternative dispute resolution is the possibility that all consumers have at their disposal to appeal to official entities that help them in the resolution, or guidance of any conflict, before opening litigious processes in court.
As a general rule, the procedure is as follows: the client asks an impartial third party to act as an intermediary between you and the trader who is the target of your complaint. The intermediary can suggest a solution to your complaint, impose a solution on both parties or bring the parties together to find a solution.
You may know the concept of alternative dispute resolution by another name: ‘mediation’, ‘conciliation’, ‘arbitration’ or ‘committee responsible for consumer disputes’.
Alternative dispute resolution is, as a rule, less expensive, less formal and faster than the judicial process.
Suggestions of Alternative Dispute Resolution Entities:
CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
http://www.arbitragemdeconsumo.org/
Centro de Arbitragem de Conflitos de Consumo de Lisboa
http://www.centroarbitragemlisboa.pt/
Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral
CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)
CIMPAS – Centro de Informação, Mediação e Provedoria de Seguros
5. Permitted Use / Prohibited Activities
Only access and use of this website is allowed for personal and non-commercial functions, that is, that the website should only be accessed and used by private individuals or by a company that intends to purchase our services / products or company on their behalf.
Any activities that are considered by us to be inappropriate and / or that are likely to be illegal under the legislation applicable to this website are prohibited, including, but not limited to:
5.1. Hurt, abuse, defame, threaten or harass another person or company, or in a manner that invades the privacy of others, or that is obscene, offensive, hateful, indecent, inappropriate, objectionable, unacceptable, discriminatory or harmful.
5.2. Actions that may constitute a breach of privacy, such as sending private information to this site without the consent of the affected person or any other legal rights of individuals.
5.3. Send files containing virus to this website that may cause damage to the property of Rent A Car Nino, Unipessoal Lda or the property of individuals or modify or reverse engineer any part of the website.
5.4. Use any type of automatic computer code, process, program, robot, internet crawler, spider, data processor, drag or screen scraping alternatives to computer codes, processes, programs or systems.
5.5. The use of the website for illegal purposes or any other purpose that may be considered unworthy of our image is expressly prohibited. Usurpation, counterfeiting, use of usurped or counterfeit content, illegitimate identification and unfair competition are criminally punishable.
6. Contents and Warranties
6.1. The information on this website has been included in good faith and is for general information only, its use being at the sole risk of the user.
6.2. This website and its contents are provided without guarantees of any kind, that is, there is no guarantee that access to this website will be uninterrupted or error-free, free from viruses or other harmful material, or that the information contained on this website are complete, accurate or timely.
6.3. Rent A Car Nino, Unipessoal Lda reserves the right to make changes and corrections, suspend or close the website when deemed appropriate and without the need for any prior notice.
6.4. Rent A Car Nino, Unipessoal Lda does not previously filter or monitor the content transmitted to this website by third parties and is not responsible for filtering or monitoring any content of this type.
6.5. If notified, Rent A Car Nino, Unipessoal Lda may investigate an allegation that the content transmitted to this website is in violation of the Terms and Conditions and may determine whether it will cause the information to be removed from this website.
6.6. Rent A Car Nino, Unipessoal Lda assumes no responsibility or liability for any action or content transmitted by or between the user or any third party inside or outside this website.
7. Responsibility, Use and Risk
7.1. The way you use this website and the contents contained therein is entirely at your own risk.
7.2. Rent A Car Nino, Unipessoal Lda and all its directors, employees and agents, as well as any other party involved in the creation, production, maintenance or implementation of this website, will not be liable to any user of the website, for any possible damage, loss or injury (including any loss of profit and moral, indirect, accidental or consequential loss) arising from the correct or incorrect use of this website and its content, access to the user’s computer or computer system by third parties, viruses, etc.
This website contains links to third party websites. These links are provided solely for the convenience and accessibility of the user. We do not endorse the content of any of these third-party websites and are not responsible for the content of any of those websites. Accessing and visiting any of these third-party websites is at your own risk.
8. Jurisdiction and Applicable Law
Rent A Car Nino, Unipessoal Lda and the user of this website accept, without reservation, that any dispute resulting from the use of this website will be governed by Portuguese law.
9. Use of the vehicle
The Customer is responsible for the vehicle and any optional extras during the rental period and until the vehicle is delivered to the Rental Company, under the contracted terms.
The rental period begins when the Customer agrees to the Vehicle Rental Agreement and is given the vehicle keys, and ends when the Rental Company takes possession of the vehicle and its keys.
The Customer is especially obliged to:
a) Make prudent use of the vehicle, in a lawful manner and for lawful purposes, complying with the Law, in particular the Highway Code, ensuring that the vehicle is locked and with all the windows , sunroof or hood properly closed and in a safe place, when not in use, not leaving the documents relating to it there, without prejudice to them always being carried;
b) Return the vehicle within the rental period, in the same state of use in which it was delivered, with the respective equipment and documents. If the vehicle is returned without documents, a fee of €100 will be applied;
c) Pay the rental price and the charges charged to you by the Rental Company, namely for repairs to damage to the vehicle (includes accessories such as the vehicle key or remote control), the fuel missing when returned, the refueling fee, the extraordinary cleaning, as well as any charge generated by negligence or breach of contract.
The Customer, under penalty of exclusion from insurance coverage, will not allow the vehicle to be driven:
a) By a person not accepted in the Contract; under the influence of alcohol, narcotics or another similar state of disturbance that reduces your perception and ability to react; Under the age of 18; or possess a valid driving license;
b) To push/pull any other vehicle or object with or without wheels, or in sporting events/training/recognition of any nature, official or not; for transport in violation of the Law, and what is provided in the Single Automobile Document.
The Customer will be the sole driver of the rented vehicle, unless an additional driver is indicated in the Rental Contract or annex. In this case, the Customer is responsible for ensuring compliance with these General Conditions by any additional driver or any passenger authorized to travel in the vehicle. The Customer is also responsible for any costs or charges incurred by the Rental Company as a result of non-compliance with these General Conditions by an additional driver or passenger.
To be covered by existing insurance, all drivers must be mentioned in the Contract.
The Customer is prohibited from carrying out the following acts in relation to the vehicle, tools, parts and its documents: subletting, lending, assigning, selling, encumbering, giving as a guarantee, modifying or advertising.
The Customer is also prohibited from using the vehicle in an unauthorized manner, which includes, and is not limited to, the following cases that are described here as an example:
a) Driving the vehicle through restricted areas and/or on roads associated with the use of civil and military aviation;
b) Driving on unpaved roads, or paved roads with serious deficiencies, which could cause damage to the underside of the vehicle;
c) Driving in places that are not suitable for public transport, such as beaches, car circuits, forest paths, private roads, dirt roads, gravel roads or roads/paths that are not suitable for car circulation , regardless of the lack of signage or indication of technological equipment;
d) Act negligently in relation to the information transmitted on the instrument panel or warning signs of the rented vehicle and which the Customer claims to be aware of, upon signing the Rental Contract;
e) Transport goods or animals, and especially dangerous, flammable and/or harmful substances for the vehicle and its occupants;
f) Transport a number of people or amount of luggage bigger than authorized for the vehicle;
g) Transporting luggage or any item on the roof of the vehicle, without authorization from the Rental Company, even using its own device;
h) Parking the vehicle in unauthorized or inappropriate locations that are susceptible to damage;
i) Any type of manipulation or intervention on the vehicle;
j) Leaving objects visible in the vehicle that could be stolen with consequent damage to the vehicle;
k) Dirty the interior of the vehicle beyond what’s normal and careful use of the same implies;
l) Smoking inside the vehicle;
m) Driving the vehicle outside the geographical limits established in the particular conditions, referring to the originating station of the rental;
n) Using the vehicle after the rental period has ended;
o) Use the vehicle for learning to drive activities, under any circumstances, and/or teaching any special driving skill.
The Customer is entirely responsible for damage caused to the interior and exterior parts of the vehicle due to unauthorized use of the same (namely in violation of the previous paragraph), and in this case will be obliged to pay all expenses generated to restore the vehicle to the conditions in which it was located before the rental. The Customer will be responsible for all damage or losses caused to the vehicle, as well as for the period of immobilization of the vehicle.
The Customer is exclusively responsible for the fines, additional sanctions, fines and other penalties that the Courts and Administrative Authorities establish, following administrative and criminal proceedings, resulting from the use of the vehicle, during the rental period.
The vehicle may only be driven on the Island of the Azores Archipelago where it was rented, unless prior written authorization from the Rental Company.
The Contract will be considered automatically terminated if the vehicle is used in conditions that constitute a breach thereof, with the Rental Company having the right to recover the vehicle, at any time and in any way, without the need for prior notice, with the charges being the Customer’s sole responsibility, without prejudice to any compensation legally or contractually payable by the Rental Company or third parties, if applicable.
Last updated on: 11/03/2021